Got a Question? We’re Here to Help!
We Know Triathlon Gear Inside Out
Whether you’re curious about a product, can’t find what you’re looking for, or just want advice, we’d love to hear from you.
- Submit your request using the form below — we respond personally within 24 hours.
- Prefer to talk? Call us at 1-780-757-0418 during store hours.
- In Edmonton? Stop by our retail store and say hello!
We know our products inside out, and we love helping customers make the right choices for their needs.
Our team is happy to guide you, answer questions, and help you find exactly what you need.
Monday - Friday
12pm - 8pm
Saturday - Sunday
12pm - 5pm
Looking for answers before submitting? Check our FAQ below — you might find answers to some of your questions. Or you might find questions you didn't know you had.
It depends on your goals and riding style. For training and triathlon performance who also seek great value, many athletes love the Dream Bike — lightweight, aerodynamic, and built for versatility. Check out our [Dream Bike Collection] to see sizing options and features.
Bike fit is crucial for comfort and performance. Use our sizing guide, or contact us directly — we’ll help you find the perfect fit for your body and riding style.
Any bike purchase from our store includes comprehensive fitting, either in person or virtually, starting with our Remote Bike Fit Worksheet.
We love the Vayu Aerobar System for stability, adjustability, and comfort over long distances. However, areobar selection and set up also involves fit and adjusttment considerations which we can guide you through.
If you’re looking for specific gear, reach out via the contact form or check our website. Even if you don't see it on our website, it's often worth asking us— some products come and go so quickly, they don't make it to the website. And if itn's not something we always have kicking around or on order, we’re happy to help source items or suggest alternatives.
Yes, if you are in Canada, we ship anything you can find on our website and more. If you are outside of Canada, please reach out to us before you order as tariffs and shipping rates can be variable.
A comprehensive bike fit is best done in person but we can definitely help with bike sizing and set up remotely. It takes a little more time and patience form all of us but we want to make sure that our customers can get the best value bike and bike fit possible. With a combination of our remote bike fit worksheet, photos, video and telephone and Skype discussions, we can get you on your way.
